@noleslife Hello! Let us help you sort this out with the relevant team, would you mind providing further details around your concern? Or if you already have a case number, kindly share it with us so we can forward it to the team and escalate.
@noleslife你好！让我们帮助您与相关团队解决这一问题，您是否介意提供有关您担心的更多细节？或者，如果您已经有案件编号，请与我们共享，以便我们将其转发给团队并上报。