@balkansocialmed @crypterium21 So sorry for your trouble. Kindly reach our support team in app chat or here https://crypterium.com/support... so they can help you ok. If you already did i kindly ask you to provide your ticket number via DM so i can forward to the appropriate department.
@balkansocialmed@crypterium21非常抱歉给您添麻烦。请在app chat或此处联系我们的支持团队https://crypterium.com/support...所以他们可以帮你。如果您已经这样做了，我恳请您通过DM提供您的机票号码，以便我可以转发到相应的部门。