@TonyChan1514 If you are still having issues please contact via DM or connect with our Customer Care team via phone at 1-866-463-5669, Monday-Saturday 10am-11pm EST. - JS
@TonyChan1514如果您仍有问题，请通过DM联系，或通过电话1-866-463-5669联系我们的客户服务团队，美国东部时间周一周六上午10点至晚上11点。-JS