@richturn4u2 We're sorry to hear about the issue that you're experiencing.
In order to get assistance, please contact the Enjin Support Team directly.
You can send them a message at https://enjin.io/support
Thank you for supporting Enjin and we hope your issue gets resolved immediately.
@richturn4u2我们很抱歉听到您遇到的问题。
为了获得帮助，请直接联系恩金支持团队。
你可以在https://enjin.io/support
感谢您对恩金的支持，我们希望您的问题立即得到解决。